Kelly knows that every good travel experience begins with one unforgettable feeling: anticipation. As a creator of the ultimate hospitality experience, she knows it’s McKibbon’s job to deliver and exceed those expectations. That’s what she sells as Director of Sales & Marketing: the experience. Along the way, Kelly trains her team to do the same by offering sound advice and a listening ear. From 1986 to 1998, Kelly worked at Hyatt Regency Tampa where she was awarded with the Hyatt Manager of the Year. She joined McKibbon Hospitality in 1998 and has never looked back. Kelly maintains her optimistic spirit by listening to or reading something positive every day and by making her son smile. She loves traveling, the beach, and the fact that every day is an opportunity to change something for the better.