Frequent renovations are essential to a hotel’s success, which is why Marriott has an aggressive and substantial renovation program designed to keep every hotel as modern and updated as possible. The Courtyard Chattanooga Downtown was no exception. Just five years after its most recent renovation, Marriott was again ready to update this popular destination. This time, it needed a partner to help implement its brand new Next Gen CYnergy décor package.
McKibbon stepped in to complete this $2 million renovation with minimal disruption to the guest experience and hotel revenue. We implemented the Marriott Next Gen CYnergy package in every guestroom, corridor, and public space. The full-room renovation included new carpet and flooring, restructured entryways, updated lighting, and new lounge-around couches. It also included soft, tone-on-tone décor, sculptural designs, and new hubs for personal technology. We also gave the fitness center a complete overhaul, adding new, state-of-the-art exercise equipment. Additionally, we created an entirely new lobby experience with the implementation of the lounge-style CYnergy home theater element, which encourages guests to mix, mingle and make themselves at home. In just three short months, the Courtyard by Marriott Chattanooga Downtown was debuting its brand new look to much fanfare.