For Scott McDowell, even the smallest details are a big deal. They define his approach to work. Often, they mean the difference between good hospitality and great, and they’re the foundation of a good working relationship. His appreciation for attention to detail makes him perfectly suited, as Regional VP of Operations, to ensure that McKibbon continues to elevate its experience, both for customers and employees.
Scott has spent his entire career in hospitality and many of those years with McKibbon, starting as a front desk clerk and working his way up the ranks through both individual properties and corporate operations. His time on the front lines has helped him keep one foot in the day-to-day operations challenges many hospitality managers face, while at the same time helping to grow the company as a whole.
His ideal day starts with a cup of coffee (“Stay awake, stay employed” is his mantra), and includes great customer service, genuine smiles, and resourceful collaboration. He also takes pride in developing not only his career, but helping coworkers and employees rise through the ranks. And again, details play an important part, because he knows it's the small things that can make a big difference.
When he needs a break from the daily grind, Scott spends time on the golf course with his son, brother, father and friends. He is truly in love with the Carolinas, and is an active member of VisitGreenvilleSC.